Frequently Asked Questions
Everything you need to know about your Plum performance gear.
What is the standard shipping time for Plum orders?
We offer standard shipping within 3-5 business days. Expedited shipping options are available at checkout for athletes who need their gear sooner.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Plum Fit Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for compression gear and sizing down for loose-fit training apparel.
What is your return policy for worn sports equipment?
For hygiene and safety reasons, we only accept returns on items in original, unworn condition with tags attached within 30 days of purchase. Defective gear is covered under our 6-month performance warranty.
Does Plum offer professional or team discounts?
Yes, we provide bulk pricing for sports teams and professional organizations. Please contact our 'Plum for Teams' department via the contact form for a custom quote.
How should I care for my high-performance fabrics?
To maintain moisture-wicking properties, we recommend machine washing in cold water with similar colors and hanging to dry. Avoid using fabric softeners or bleach.
Are your materials sustainably sourced?
At Plum, we are committed to the planet. 60% of our current collection is made from recycled polyester and organic cotton, and we aim to reach 100% sustainability by 2026.